Repeat Prescriptions

Repeat prescriptions can be re-ordered using the following methods:

  • A list of repeat medication can be viewed and ordered online through Patient Online Access.
  • By submitting the right hand side of the prescription slip to the Surgery.
  • Repeat medication can be viewed by pharmacies if patients choose to use a nominated pharmacy and electronic prescribing.  However, all repeat prescription requests have to be submitted direct to the Surgery.  Please note that patients cannot request their repeat prescriptions from their nominated pharmacy. 
  • Postal requests, right hand side of the prescription to be posted to the practice. Include a stamped, self addressed envelope.

Please allow 48 hours for requests to be dealt with (for postal requests patients should allow one week).  Prescriptions requested on Friday will be available on Tuesday. Prescriptions requested over a public holiday will take an extra day to process.

Please note, patient should indicate on the repeat request slip or online form which drugs they require when a request is made. If a patient has left the form blank and it is not obvious from their computer record which medication is needed, the practice will try to contact the patient to confirm what medication is needed. The prescription won’t be issued until we have this information to avoid waste and in the interest of patient safety.

Are you taking Gabapentin or Pregabalin?

The law is changing from 1 April 2019.  Pregablin and gabapentin are being reclassified as controlled drugs.  If you have any existing prescriptions for either of these two drugs please collect the medicines before 1 April 2019.  Further details included in the link which follows:

Online Prescription Request (Patient Access)

To register for online services, please fill and return by email/post the Patient Online Registration Form below, so we can help you with the registration. All registrations require photo ID.

The reception team will issue and send by email your secure log in details.

Please note that only prescriptions that patients are going to be using for long-term will be added to your repeat prescription. Prescriptions that need reviews more frequently than six month will be on acute and you will not be able to request these without doctor’s authorisation.



Patient Online Registration Form (3).docx

Prescription Policy

Patients to tell their GP’s if they are no longer taking a repeat medication. The appropriateness of this can then be assessed and the computer updated to reflect the change.

Repeat Prescriptions will only be issued within one week of the current prescription end date. If the patient requests an earlier prescription they must give a valid reason in writing as to why they need the medication earlier than indicated.

Any prescription request handed in earlier than one week before the current prescription end date won’t be agreed and will be destroyed. A new request will need to be handed in by the patient within the correct time period.

The prescription clerk will check for drugs that require monitoring and request the patient completes the necessary tests before the next prescription is due. The prescription clerk will record each attempt at contact in the patients note including:

  • Date and form of communication
  • Response from the patient

These medications won’t be prescribed unless the necessary tests have been done if the doctor believes that the risk of prescribing them without the test results outweighs the risk of the patient not having the drug. The outcome imost cases will be that the drug won’t be prescribed if the necessary tests haven’t been done.

If there are any unusual requests, please explain these fully on the form, to avoid any delays.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.