Blood tests – routine blood tests postponed
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Anyone who needs a test for urgent health problems, will still get one but where your clinician feels that it is appropriate to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.
If your condition or symptoms change or get worse, please contact the NHS as you would normally.
FLU CLINIC 14TH SEPTEMBER going ahead as planned
THE FLU CLINIC ON TUESDAY 14TH SEPTEMBER
HAREFIELD Practice is delighted to confirm that the Flu clinic on the 14th September was a great success. We vaccinated 988 patients!!!.
’Thank you for turning up. For waiting so patiently in such appalling weather. For offering positive words to the team (always appreciated). And during the last hour, for bearing with us as we had to deal with unexpected supply problems.’’
To all our PPG members - Thank you so much for all your help.
Thank you to our amazing team members and nurses who performed exceptionally well.
Our next Flu Clinics are detailed below
THE HEALTH CENTRE on:
Saturday 9th October 2021 at 9am – 11am
Saturday 6th November 2021 at 9 – 11am
Reminder - These are walk in sessions (no appointment needed)
Welcome to The Harefield Practice
Mask wearing will become optional from 19th July 2021 as per government guidelines announced recently. We must stress however that the same guidance suggests caution and recommends ongoing wearing of masks in closed spaces, small areas and where vulnerable people will be present.
As you will often be in close proximity to our clinicians when you come to us, we will continue to ask patients to wear masks on our premises until further notice. This is to minimise disruption to our service and ensure those most vulnerable are still protected when accessing care.
The doors to the surgery are open following government guidelines of hands, face and space.
We will still triage all patient queries via EConsult and will invite patients in as necessary.
The risk assessment carried out for the safety of patients and staff has resulted in 6 patients allowed in the building at any given time.
Therefore this means:
- 2 patients can be in consulting rooms with clinicians
- 2 patients can be in the waiting room waiting to be seen
- 2 patients will be allowed at the front desk for queries.
In order that we can continue to open the surgery we would like that patients help us by following the instructions below before entering the building.
- Do not enter the surgery if you have a persistent cough, high temperature or a loss of sense of smell or taste.
- Please wear a mask/scarf and sanitize your hands prior to entering the surgery.
- Maintain social distancing outside and inside the surgery
The Practice will use a one way system. Receptionist/Doctor/nurse will advise you which door to exit from.
NEW TELEPHONE SYSTEM
We are please to inform you that we have a new telephone system from the 11th June 2021.
All calls are now recorded for training and monitoring purposes.
Changes to Phlebotomy Services at Mount Vernon Hospital
Mount Vernon Phlebotomy (blood tests) will be moving to a booking service from Monday 8th March. This is to adhere to Covid social distancing and to avoid long queues. As a practice we were not involved in this system change. You must book online via https://thh.nhs.uk/bookings/ As your GP practice we apologise for any inconvenience. (Children under the age of 16 cannot attend Mount Vernon Hospital for blood tests)
Online Patient Access
Regrettably, we have been advised by NHS England to suspend online appointment booking. This is to ensure that patients who may have been exposed to Coronavirus do not come into the Surgery without being triaged by our front line staff. You will still be able to request medication. I apologise in advance for the inconvenience this will cause you and hope that we will be able to re-instate this service again soon. Thank you for your understanding.
NHS Friends and Family
The Harefield Practice - Privacy Notice
What types of personal data do we handle?
We process personal information to enable us to support the provision of healthcare services to patients, maintain our own accounts and records, promote our services, and to support and manage our employees. We also process personal information about health care professionals who deliver services throughout the NHS.
We also use information to support and monitor the health services commissioned in England to enable the delivery of high quality healthcare. This type of information will usually be provided to NHS England in an aggregate or anonymised form, so that we do not identify an individual.
Sharing your information
There are a number of reasons why we share information. This can be due to:
- Our obligations to comply with current legislation
- Our duty to comply with a Court Order
- The patient has consented to disclosure
Security of your information
We take our duty to protect your personal information and confidentiality seriously. We are committed to taking all reasonable measures to ensure the confidentiality and security of personal data for which we are responsible, whether computerised or on paper.
All staff are required to undertake regular information governance training. The training ensures that staff are aware of their information governance responsibilities and follow best practice guidelines ensuring the necessary safeguards and appropriate use of person-identifiable and confidential information.
Under the NHS Confidentiality Code of Conduct, all our staff are also required to protect your information, and inform you of how your information will be used. This includes, in most circumstances, allowing you to decide if and how your information can be shared.
Everyone working for the NHS is subject to the common law duty of confidentiality. Information provided in confidence will only be used for the purposes advised and consented to by the service user, unless it is required or permitted by the law.
North West London DPO Service: email@example.com North West London DPC: Mohital Haque
Information Governance Lead: Dr A Lemar Caldicott Guardian: Dr G Dale
Your data matters
You can choose whether your confidential patient information is used for research and planning. To find out more visit: nhs.uk/your-nhs-data-matters or click to download the data information sheet below.